Calculation or result concern
Send the planning mode, time basis, departure/arrival values, buffers, pattern and a screenshot of the result.
Report a calculation concernSupport
Help for planning, unlocks and app issues.
If something does not look right, send the details before you rely on a result. CrewRest Planner Pro is an independent helper and must always be checked against official procedures.
Purchase or unlock issue
Include your device model, iOS version and what happens when you try to unlock or restore Pro.
Get purchase supportSuggestions and improvements
Feature requests, workflow improvements, terminology changes and UI feedback are welcome.
Send a suggestionBefore writing
Helpful details make support faster.
For app issues, include the exact screen, selected mode, time standard, device model and the steps that reproduce the problem.
What screenshots help most?
The setup screen and the result screen are usually enough. If the problem is in history, include the saved-plan entry as well.
Can support verify a legal rest plan?
No. Support can help with app behavior, but your company procedures and applicable regulations remain authoritative.
How quickly will I get a response?
Messages are reviewed as availability allows. Critical operational decisions should never wait for app support.